Craig Allan Solutions are committed to providing the best in customer service. We offer professional and friendly assistance to our customers for whatever they may need. That is why we are proud of our continued success in satisfying one customer after the other. Don't just take our word for it-be sure to read through our customer testimonials, and you'll see why we are the best in the business!

Computer Design & Servicing:
Jack Vandenberg has been one of Craig Allan Solutions’ most loyal clients and it has been a pleasure to do business with him. Due to Jack’s interest in multimedia applications, we have been able to provide him with products and services to his computer that enable him to use his PC with ease. He writes:
“Craig has completely rebuilt my computer. He has installed Windows XP, Winfast DTV which enables me to view and record Digital TV on my computer. Increased memory and installed an extra hard drive.
Craig has at all times been very professional and honest and I would not hesitate for one moment to recommend him to anyone.”
Jack Vandenberg.

Geoff Stock operates in the Opal Industry, selling wholesale opals which he designs himself. Craig Allan Solutions supplied two computers over a network for him and has been supporting them ever since. He writes:
“Craig Allan Solutions has been our sole computer consultant for the last 5-6 years. Every occasion that Craig & his services have been required, he has been there for us. Craig's computer knowledge, expertise, punctuality & reliability, have got us out of many potentially disastrous situations. One of Craig’s best features is that he has the ability to reduce confusing & complicated computer jargon into simple layman’s terms, so that even computer illiterate types like myself can get a handle on what's actually going on. I would have no hesitation in recommending Craig Allan Solutions as the answer for any computer related, problem situations that anyone is experiencing.”
Geoff Stock.
Director, Only Opal Wholesale Pty Ltd

George and Bev Forbes have been calling on Craig Allan Solutions since the days of their Pentium II computer, five years ago. Since then they have enjoyed their PC and laptop for some high-speed broadband and multimedia presentations.
“Craig has been our administrator for the past five years. In that time he has never hesitated do whatever it takes to look after our networked PCs. He has always returned our calls within the day and scheduled times with us to look at any of our PC issues within the week. We have been happy to forward him to any people we know who are experiencing problems with their PCs, as we are confident that he always gets the job done with the least amount of hassle for us. He has always been happy to work around us and has spent times after hours and weekends working for our convenience.
Craig’s knowledge of computers extends to the point where there is no job that he won’t undertake, from a simple program configuration to a full operating system repair. He has comprehensive knowledge of both hardware and software and his emphasis is on the optimization of computers, so that our PCs always perform at their best. He has performed routine maintenance on our computers, answered any of our emails with concise details, and translates technical details into a language we can understand.
We would be happy to recommend Craig to anyone with a personal or business computer, as he understands what we want with our computers and goes to any length to satisfy our requirements when it comes to computer maintenance and repairs.”
George and Bev Forbes.

I personally have had the pleasure of providing Maureen from Butterfly Karma a PC for her office applications and looking after her I.T. needs. She writes:
“November 2006 I was offered a business called Butterfly Karma. This has a web site to sell Butterfly breading kits, Butterfly releases, Butterfly gift ware and stick insects. I thought about this for 24 hours and thought yes I can do this. So I went about buying this business. Every thing was great until I needed a new computer (for me not the kids) and I need it to set up before I could start all this happening. I rang my brother and said what I needed. He gave me Craig’s number and said he will help with what you want he is good at what he does and will sort you out. I rang Craig and explained what I had done and asked for help. Craig came that night; I showed him the web site and explained every thing. He then advised me to what he thought I should have and what he would do. With in the week I had my computer up and running every thing was set up so it was easy for me to work and the kids have their computer set up for their needs as well. He spent time with me showing me how to use what I have on the computer and the after service is fantastic all I have to do is email or ring Craig and if he can’t help over the phone or email he is at my door step asap. Thank you Craig life would be a lot harder if I couldn’t count on you for help.”
You can visit Buttrfly Karma by clicking on this link.

Pet Boarding

“We have had the pleasure of helping Deloraine Cattery in New Zealand become accustomed to PetAdmin and assisting them when they have needed us. David and Rachael write:
A week before we told over the Deloraine Cattery, we had tested a demo of Petadmin and thought it would be of help to us in the running of our new business. Boy were we wrong! It has proved to be a very worth while investment and money well spent, and far more than just a help in the running of the cattery!

After only days of using it we found it so easy, we loaded up all the booking we had over a few evenings and now two weeks on don't know how the previous owners got without such a easy system!

Doing business with someone in another town is hard enough but in another country?? However we found Craig Allan Solutions excellent to deal with and very prompt in answering a few email queries we had and are so pleased we are using Petadmin and would suggest to anyone running a kennels or cattery to use it. Yep it means using a computer but it is very efficient and simple even we got the knack of it in no time at all!
Thanks Craig for all your support it put us at ease from day one.”
David & Rachael Seymour
Deloraine Cattery
Whangarei
New Zealand
You can visit Deloraine Cattery by clicking on this link: www.deloraine.co.nz

Barbara of Ladymead writes:
“PetAdmin is an incredibly easy program to use by anyone, even those with limited computer skills. It is specifically designed for assisting in the operational management of Boarding Kennels and Catteries.

When I started using the program it cut my administration down by 90%. It enables me to know at a glance what my availability is, which animals are in which kennels or cat boxes. There are a number of features that make the management of my business easy. Reports on sales forecasts, daily payment schedules that can be checked off against the check in and check outs for each day, who my clients are (no cards to shuffle through) and many more features. I can do mass mail outs to all my customers. My staff find it easy to use and I have better control over my business.

Now that Craig Allan Solutions Ltd is available for PetAdmin distribution and support in the Southern hemisphere, it has made updates and resolving issues painless rather then having to communicate with the UK. Craig has been a great support in ironing out the minor problems that I had (Usually due to my lack of understanding rather than a PetAdmin problem)

The other really good thing about Craig’s involvement with PetAdmin is his ability to represent Australia and New Zealand interests with PetAdmin who are based in the UK. He can refer our ideas, suggestions for improvements to the UK on our behalf.”

Barbara has also suggested that she may be available to assist with training of PetAdmin.
Ladymead Boarding Kennels & Cattery
10 State Highway 2
RD11
Masterton

We are happy to assist computer administrators in any aspect of support. Recently we assisted Trevor at a large network of computers with PetAdmin installed.

“Craig's knowledge of 'Pet Admin' Problems has been very helpful and he was always available when I asked for his help. I came in to help Hamilton Veterinary Clinic when the program would not work on the network. Craig was able to assist me step by step through the whole software configuration. His comprehensive knowledge of the software was very helpful when the database was damaged, he was able to recover it and after reinstalling the program all is working well. I was very thankful and grateful for all his help in getting the programme to work well on the network. Craig always answered my emails with concise details.

   I would be happy to recommend Craig to anyone who is running Pet Admin, as he understands what is required with both software and hardware and will go to any length to satisfy your requirements when it comes to Technical Support and will ring you back when required."

Trevor Motum

Tenambit Computer Services